
As a consumer, complaints against attorneys can be made by filing it in writing. Complaint forms are available if desired. All filings must be signed by the complainant. There is no cost to file the complaint and the consumer does not have to be represented in order to file. All complaints are received and investigated by the four district offices of the Office of the Disciplinary Counsel. A counsel will evaluate whether there are any issues which could form the basis of a disciplinary inquiry. If the counsel needs further information, the consumer will be asked for that information, or the matter might be referred to a staff investigator who may review court records, contact parties with information, or contact the consumer for necessary information. The more documentation the consumer has, the more helpful it will be to understand the complaint. The following have been found to be helpful in evaluating complaints, although not all will be available in all cases:
When counsel concludes that the investigation is complete, either the complaint
may be dismissed (with the agreement of a second counsel), or the lawyer may
be put on notice of the complaint and given the opportunity to respond by a
formal letter.
If counsel believes that there are violations of the Rules of Professional
Conduct after receiving the lawyer’s response and completing the investigation,
counsel may submit a recommendation for discipline through a review process
established by the Rules of Disciplinary Enforcement. This process may result
in one of three outcomes: